Privacy Policy
Thank you for visiting www.firstfoodjo.com (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, www.firstfoodjo.com (the “Site”), and interact with our services.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you interact with our Site, we may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (collected securely via third-party services)
- Other identifiable information
1.2 Non-Personal Information
We also collect non-personal information about your interaction with our Site. This may include:
- IP Address
- Browser Type and Version
- Pages Viewed
- Time Spent on the Site
- Referring URLs
- Cookies and other tracking technologies
2. How We Use Your Information
We may use the information collected from you for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your order or inquiries.
- To improve our products and services based on feedback.
- To send marketing communications, newsletters, or promotions (you can opt-out anytime).
- To monitor and analyze usage of the Site to improve performance.
- To detect, prevent, and address technical issues or fraud.
- To comply with legal obligations or resolve disputes.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are stored on your browser when you visit our Site. These technologies help us to:
- Remember your preferences.
- Track user activity and improve website performance.
- Provide personalized content or offers.
You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, some parts of our Site may become inaccessible or not function properly.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or serving you. These include payment processors, shipping companies, and email service providers. They only have access to the necessary information to perform these tasks on our behalf.
4.2 Legal Requirements
We may disclose your personal information if required by law or if we believe such action is necessary to:
- Comply with a legal obligation.
- Protect our rights, property, or safety.
- Investigate fraud or security issues.
5. Data Security
We take the security of your information seriously and implement appropriate measures to safeguard your data from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You may request to access the personal information we hold about you.
- Correction: You may request to update or correct inaccurate information.
- Deletion: You may request to delete your personal information, subject to certain conditions.
- Opt-out: You may opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at [insert contact email].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review their respective privacy policies when visiting these sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:
www.firstfoodjo.com
Email: info@firstfoodjo.com
Phone: +962 79 6100038
Address: Amman, Jordan